Job Description
Objectives
- The holder of this position will train and support a selected number of public sector providers across assigned states/locations to provide family planning services, especially Long Acting Reversible Contraceptions (LARCs) so that women in Nigeria have easy access to options of high-quality family planning services.
- She / he will support in facility management assurance of client safety and satisfaction, demand creation, data reporting as well as stakeholder engagement within his/her location of operations.
Core Responsibilities
- Ensure effective and impactful training and supportive supervision of assigned providers addressing MSI Quality Assurance thematic areas.
- Ensure competency of the providers in areas of counselling, infection prevention medical emergency preparedness and services provision are maintained at high level, documented, and properly conveyed in monthly reports.
- Support/Lead in Advocacy Client Mobilization and External Relations
- Ensure adequate supply of commodities as well as relevant procedural equipment including overall support and management of these facilities.
- Ensure MSI Nigeria’s data reporting and management procedures and guidelines/protocols are strictly followed.
- Facilitates timely identification and reporting of incidents, ensures action plans are in place and lessons from resolved incidents are shared at SDPs.
- In collaboration with the Regional Quality Assurance Advisor, plan and implement state level Quality audit, independent of the channel wide internal audit, and data from same for.
Training and Supportive Supervision:
- Ensure all assigned providers are on competency level one all year round.
- Conducts monthly or bi-monthly supportive supervision, coaching and mentoring of all trained providers based on needs.
- Keeps the Continuous Supportive Supervision checklists and records, follows up on action plans and ensures updates are tracked and reported.
- Must collate and maintain up to date training and competency data base for all team members supervised; use same to develop the Training Needs Assessment.
- Support the preparation and submission of monthly and quarterly facility performance reports on training and quality assessment activities in assigned state.
- Ensure facilities maintain and comply with quality across all areas of PSS Operations in line with established standards set by government of Nigeria and MSI Nigeria.
- In collaboration with RM and Quality Advisor lead review meetings aimed at performance improvement, based on outcome of supportive supervision, mentoring and quality assessments findings using best practice at state level.
- Documents best practices and /lessons learned from MSI Nigeria’s PSS operations.
- Supports in logistic planning and delivery of clinical trainings with the most effective and efficient manners, ensuring maximum knowledge gain.
Supply, and facility management:
- Ensure zero stock of commodities in all assigned facilities including consumables during SSVs
- Manage training supplies, in line with the medical supply distribution guideline.
- Ensure the availability of clinical governance guidelines, manuals and job aids used by facilities in adequate quantity and track referral linkages of service utilization.
- Facilitate, follow up and support facility referral and reporting of incidents related to FP and SA/PSC services.
- Ensure all infection prevention materials are in place and in use.
- Facilitates availability of clinical supplies at SDPs and ensures expired stocks are not present at SDPs.
Advocacy Client Mobilization and External Relations:
- In collaboration with the RM and Clinical Training and Quality Advisors, work with stakeholders, including Government, other Implementing Partners, and internal stakeholders within MSI Nigeria to achieve project and organizational deliverables.
- Act as the focal person for MSI Nigeria at the state level including representing MSI Nigeria at some level meeting/platforms where necessary.
- Ensure the visibility and credibility of MSI Nigeria brand in the state.
- Support development and maintenance of excellent relationships with government (SMoH), partners and other public institutions in the state with a view to strengthening MSN's impact and future funding opportunities at field level.
- Ensure strong links between communication and community mobilization activities, at the systems level.
- Work with providers and FP coordinator to identify viable creation options in line with MSI Nigeria’s Demand Creation strategy.
Data Reporting and Management:
- Ensure all service data from assigned facilities are collected and reported into ORION by 3rd of the new month.
- Ensure all service data entered ORION are correct, complete, consistent, within the reporting date and up to date.
- Validate the data reported by the facilities and sign off before entry into ORION.
- Comply with data validation rules, and timeline in ORION.
- Ensure that all reported data are archived chronologically in the state offices for data audit purpose.
- Be available throughout data entry review period and be prepared to make corrections in the entries between 2nd and 5th of the new month.
- Must achieve model sites.
- Conduct provider review meetings to mob-up data on need arises basis and report same for documentation according to the stipulated SOP for mop-up data archiving.
- Working with RME unit, ensure assigned facilities/providers are trained on data reporting tools and ensure compliance as part of all SSVs.
- Review all MIS data for accuracy before entry.
- Ensure data reporting tools are available and in use in all assigned facilities all year round.
- Develops integrated monthly reports capturing performance on team’s operations and clinical quality deliverables.
- Where applicable, conduct monthly collation of Client Record Audits and completed client feedback forms and transfer to RMEA for analysis and records.
- Conduct monthly facility level performance management including report rate analysis for each facility on within his/her supervision.
Leadership:
- As a member of the operations team, demonstrate a strong commitment to MS mission and goals working with other team members and channels.
- Ensure that a high level of communication is maintained with state team members including other MSI Nigeria departments.
- Encourage a positive culture, work environment and attitude among team members in assigned state of coverage.
Others:
- Any other duty as assigned by line manager and Regional Clinical Quality Advisor.
Required Qualifications
- A Medical Doctor, Registered nurse or Midwife or other related areas in Medical Sciences
- Familiarity with the different cultural, social, and religious identities in Nigeria, international health, development issues and the international donor community
- Excellent communications, presentation, negotiation skills, Strong interpersonal, oral, and written communication skills
- Technical Expertise in long-acting reversible contraception (LARCs) specifically IUD and Implants insertion and removal
- Significant experience providing competency-based training and certification for providers (Nurses/Midwives and Doctors) in modern methods of family planning
- Experience of providing trainings for national and International NGOs in Nigeria (Experience of DFID, USAID, Gates funded projects, including working in a diverse team environment preferred)
- Experience managing facilities, clients and teams.
- Willingness to frequently travel to project implementation sites.
- Experience in the usage of computers and office software packages
- Familiarity /Experience with geography of the intervention states is desired.
How to Apply
Interested and qualified candidates should click the link below to apply:
https://forms.gle/FTDwyWnBzaDqfxES6
Note
- Choose the location of the job as indicated on the form
- There are no relocation allowances available for this position.
- This role is open until filled, and we will be conducting Interviews on a rolling basis even while the advertisement is still active.
- MSI Nigeria Reproductive Choices provides equal opportunity in employment and prohibits discrimination on the basis of race, sex, colour, religion, age, marital status, or disability.
- MSI Nigeria is committedtosafeguarding children and vulnerable adults and operates a zero tolerance approachtoabuse, exploitation, and harassment on any kind.
- Children by Choice, not Chance